Московский Роспотребнадзор рассказал, как действовать при навязывании допуслуг

Маргарита Горовцова

Московский Роспотребнадзор рассказал, как действовать при навязывании допуслуг
VadimVasenin / Depositphotos.com

Столичное управление Роспотребнадзора рассказало1 об одном из судебных дел, благодаря которому удалось защитить права потребителя. Последний купил машину в автосалоне, а потом, уже дома, более подробно изучил договор-купли продажи.

Покупатель обнаружил, что к договору прилагался сертификат на оказание помощи при ДТП на сумму 210 тыс. руб. Сотрудники автосалона об этом ничего не говорили, поэтому потребитель просто заплатил эту сумму.

Потребитель неоднократно писал в адрес автосалона заявления о том, что он отказывается от сертификата и требует вернуть деньги на основании закона (ст. 32 Закона РФ от 7 февраля 1992 г. № 2300-1 «О защите прав потребителей»). Но результата это не дало. В итоге он обратился в московский Роспотребнадзор за содействием, а специалисты ведомства подали иск в суд.

В какой суд нужно обращаться за защитой прав потребителей? Узнайте из Домашней правовой энциклопедии системы ГАРАНТ! Получите полный доступ на 3 дня бесплатно!

Пресненский районный суд г. Москвы полностью удовлетворил эти требования. Более того, он взыскал с автосалона не только уплаченную за сертификат сумму (210 тыс. руб.), но и неустойку за нарушение сроков удовлетворения отдельных требований потребителя (210 тыс. руб.), штраф за неудовлетворение требований потребителя (210 тыс. руб.) и компенсацию морального вреда (5 тыс. руб.). Всего автосалон выплатил в пользу покупателя машины 635 тыс. руб.

_____________________________

1 С информацией можно ознакомиться на официальном сайте Управления Роспотребнадзора по г. Москве (https://77.rospotrebnadzor.ru/index.php/napravlenie/zpp/9865-o-pomoshchi-potrebitelyu-v-vozvrate-denezhnykh-sredstv-za-sertifikat-pomoshchi-pri-dtp).

Источник: garant.ru

41 комментария

I want to point out my love for your kind-heartedness supporting men and women that actually need help with this content. Your real commitment to passing the solution throughout became astonishingly beneficial and has regularly helped others much like me to achieve their endeavors. Your warm and helpful recommendations means a lot a person like me and especially to my colleagues. Thank you; from each one of us.

After research a few of the blog posts in your web site now, and I actually like your way of blogging. I bookmarked it to my bookmark web site list and will probably be checking again soon. Pls take a look at my website online as well and let me know what you think.

What¦s Taking place i’m new to this, I stumbled upon this I’ve found It positively helpful and it has aided me out loads. I’m hoping to give a contribution & assist different users like its aided me. Good job.

I am only writing to let you understand of the fantastic discovery my friend’s child developed going through your web site. She figured out plenty of things, with the inclusion of what it is like to have an incredible coaching nature to have other individuals really easily have an understanding of various impossible issues. You really surpassed our expectations. Thanks for providing the informative, trusted, informative and in addition cool thoughts on the topic to Evelyn.

Wow that was odd. I just wrote an very long comment but after I clicked submit my comment didn’t appear. Grrrr… well I’m not writing all that over again. Anyhow, just wanted to say fantastic blog!

Hi there would you mind stating which blog platform you’re working with? I’m looking to start my own blog in the near future but I’m having a hard time choosing between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your layout seems different then most blogs and I’m looking for something unique. P.S My apologies for getting off-topic but I had to ask!

Hello very cool website!! Guy .. Excellent .. Wonderful .. I will bookmark your web site and take the feeds also…I’m happy to search out a lot of useful information right here in the put up, we want develop more strategies in this regard, thanks for sharing. . . . . .

Уведомление: how to make magic mushroom tea

Please let me know if you’re looking for a writer for your weblog.
You have some really good posts and I think I would be a good asset.
If you ever want to take some of the load off, I’d love to write some material for your
blog in exchange for a link back to mine. Please send me an email
if interested. Regards!

Please let me know if you’re looking for a article writer for your weblog. You have some really good articles and I feel I would be a good asset. If you ever want to take some of the load off, I’d love to write some material for your blog in exchange for a link back to mine. Please blast me an email if interested. Thanks!

Java Burn: What is it? Java Burn is marketed as a natural weight loss product that can increase the speed and efficiency of a person’s natural metabolism, thereby supporting their weight loss efforts

We’re a bunch of volunteers and starting a new scheme in our community. Your website offered us with helpful information to paintings on. You have done an impressive process and our whole neighborhood shall be grateful to you.

Thanks for the sensible critique. Me & my neighbor were just preparing to do some research on this. We got a grab a book from our local library but I think I learned more clear from this post. I am very glad to see such wonderful info being shared freely out there.

A powerful share, I simply given this onto a colleague who was doing slightly analysis on this. And he the truth is bought me breakfast as a result of I discovered it for him.. smile. So let me reword that: Thnx for the deal with! But yeah Thnkx for spending the time to debate this, I feel strongly about it and love studying more on this topic. If possible, as you develop into experience, would you mind updating your weblog with extra particulars? It is extremely useful for me. Huge thumb up for this blog submit!

Добавить комментарий

*

1 × один =