Екатерина Чернявская
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Правительство РФ определило своим постановлением не только такое положение, но и:
форму свидетельства о присвоении гостинице определенной категории; требования о доведении до потребителей информации о присвоенной категории, включая требования к размещению, содержанию и форме информационного знака о категории; порядок представления аккредитованной организацией сведений о классифицированных ею гостиницах и копий соответствующих свидетельств в Минэкономразвития России (постановление от 16 февраля 2019 года № 158 «Об утверждении Положения о классификации гостиниц»1).
В рамках классификации все гостиницы будут поделены на шесть категорий: «пять звезд», «четыре звезды», «три звезды», «две звезды», «одна звезда», «без звезд». Документом также определен закрытый перечень гостиниц, в отношении которых будут действовать правила о классификации, в их числе: гостиницы, отели, санатории, базы отдыха, туристские базы, апартотели, мотели и хостелы. Вместе с тем они не будут распространяться на средства размещения, используемые для осуществления основной деятельности организаций отдыха и оздоровления детей, медицинских организаций, организаций социального обслуживания, физкультурно-спортивных организаций, централизованных религиозных организаций, а также на кемпинги, общежития и другие средства размещения, в которых не предоставляются гостиничные услуги.
Кроме того, постановлением установлены категории номеров гостиниц, требования и балльная оценка к самим номерам, требования к гостиницам, критерии балльной оценки персонала гостиниц. Так, персонал гостиниц будет оцениваться в зависимости от наличия высшего образования для руководителей высшего и среднего звена управления средства размещения, а также среднего профессионального образования для обслуживающего персонала; знания персоналом средства размещения иностранных языков в объеме, необходимом для выполнения служебных обязанностей; знания и умения работать с используемыми в различных службах компьютерными системами. А в числе критериев для присвоения гостиницам определенного количества звезд – наличие охранной сигнализации, видеонаблюдения в общественных зонах и коридорах жилых этажей, площадь холла, наличие индивидуальных сейфовых ячеек для хранения ценностей гостей, а также бизнес-центров.
Документ вступит в силу по истечении семи дней со дня официального опубликования, однако на момент написания новости еще не был опубликован. Отметим, что с 1 января этого года произошел переход от добровольной к обязательной классификации гостиниц и иных средств размещения (Федеральный закон от 5 февраля 2018 г. № 16-ФЗ). Однако по мнению экспертов, реализация ряда положений классификации гостиниц может стать проблематичной.
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1 С текстом постановления Правительства РФ от 16 февраля 2019 года № 158 «Об утверждении Положения о классификации гостиниц» можно ознакомиться на официальном сайте Правительства РФ.
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