Минюст России намерен ввести альтернативные механизмы онлайн-урегулирования споров

Наталья Ключевская

Минюст России намерен ввести альтернативные механизмы онлайн-урегулирования споров
simpson33 / Depositphotos.com

Они будут касаться сферы онлайн-торговли и онлайн-услуг. Ведомство уже приступило к разработке соответствующего законопроекта.

Документом планируется внести изменения в Закон РФ от 7 февраля 1992 г. № 2300-I «О защите прав потребителей» и Федеральный закон от 27 июля 2010 г. № 193-ФЗ  «Об альтернативной процедуре урегулирования споров с участием посредника (процедуре медиации)», создав в них правовую основу для развития системы альтернативных онлайн-механизмов урегулирования споров.

Можно ли использовать процедуру медиации после начала судебного разбирательства? Узнайте из Домашней правовой энциклопедии в интернет-версии системы ГАРАНТ. Получите бесплатный доступ на 3 дня!

Получить доступ

В частности, поправками предполагается урегулировать общественные отношения между потребителем и изготовителем (исполнителем, продавцом, уполномоченной организацией или ИП, импортером, владельцем агрегатора), связанные с применением механизмов онлайн-урегулирования споров, в т. ч. с участием нейтральных лиц –  специалистов, экспертов, медиаторов и т. п. Кроме того, предусматривается создание платформы онлайн-урегулирования споров – информационной системы (интернет-сайта или программы), обеспечивающей с использованием Интернета процесс досудебного урегулирования споров с участием потребителей при продаже товаров (выполнении работ, оказании услуг).

Необходимость создания системы механизмов онлайн-урегулирования споров авторы инициативы обосновывают возросшим числом жалоб потребителей, связанных с онлайн-покупками и оказанием онлайн-услуг. Поправки также призваны сократить издержки потребителей и государства на ведение судебной защиты прав потребителей и затраты бизнеса на администрирование обработки и хранения претензий потребителей в бумажной форме.

Ожидается, что изменения будут способствовать укреплению доверия потребителей к сфере онлайн-торговли и позволят упростить и сделать более доступной защиту их прав, а также снизить нагрузку на судебную систему.  

______________________________

1 С паспортом законопроекта «О внесении изменений в Закон Российской Федерации «О защите прав потребителей» и Федеральный закон «Об альтернативной процедуре урегулирования споров с участием посредника (процедуре медиации)» в части создания правовой основы для развития системы альтернативных онлайн-механизмов урегулирования споров» можно ознакомиться на федеральном портале проектов нормативных правовых актов (ID: 01/05/05-19/00091641).

Источник: garant.ru

52 комментария

Уведомление: stapelstein

Today, while I was at work, my sister stole my iphone and tested to see if it can survive a 40 foot drop, just so she can be a youtube sensation. My iPad is now broken and she has 83 views. I know this is entirely off topic but I had to share it with someone!

You really make it seem so easy with your presentation but I find this topic to be actually something that I think I would never understand. It seems too complicated and extremely broad for me. I’m looking forward for your next post, I will try to get the hang of it!

Hello just wanted to give you a quick heads up. The text in your post seem to be running off the screen in Ie. I’m not sure if this is a format issue or something to do with internet browser compatibility but I thought I’d post to let you know. The layout look great though! Hope you get the problem solved soon. Cheers

Definitely believe that that you stated. Your favorite reason appeared to be at the web the simplest factor to be aware of. I say to you, I definitely get irked whilst people think about worries that they just don’t recognize about. You controlled to hit the nail upon the top as well as outlined out the entire thing with no need side-effects , other folks could take a signal. Will likely be back to get more. Thank you

I am only writing to let you be aware of of the great experience my friend’s daughter obtained reading through your web page. She noticed such a lot of issues, including what it is like to have an awesome coaching nature to let certain people without hassle fully understand several very confusing subject matter. You undoubtedly did more than people’s expectations. Many thanks for displaying the invaluable, dependable, edifying and cool thoughts on the topic to Gloria.

Уведомление: proof

Howdy very nice blog!! Guy .. Beautiful .. Superb .. I will bookmark your site and take the feeds alsoKI am happy to find so many helpful info right here within the put up, we’d like work out more techniques in this regard, thanks for sharing. . . . . .

Wonderful goods from you, man. I have understand your stuff previous to and you are just extremely wonderful. I really like what you’ve acquired here, certainly like what you’re stating and the way in which you say it. You make it entertaining and you still take care of to keep it sensible. I can not wait to read far more from you. This is really a wonderful website.

Hello just wanted to give you a quick heads up. The text in your post seem to be running off the screen in Internet explorer. I’m not sure if this is a formatting issue or something to do with internet browser compatibility but I thought I’d post to let you know. The design and style look great though! Hope you get the problem fixed soon. Thanks

I think that is one of the so much significant info for me. And i’m happy reading your article. But should observation on some basic issues, The website taste is perfect, the articles is in reality excellent : D. Just right process, cheers

Simply wish to say your article is as astounding. The clearness in your post is just spectacular and i can assume you’re an expert on this subject. Fine with your permission allow me to grab your RSS feed to keep up to date with forthcoming post. Thanks a million and please continue the rewarding work.

Уведомление: ฟิล์มกรองแสง

I have been exploring for a bit for any high-quality articles or blog posts on this kind of area . Exploring in Yahoo I at last stumbled upon this website. Reading this info So i’m happy to convey that I have an incredibly good uncanny feeling I discovered exactly what I needed. I most certainly will make sure to don’t forget this web site and give it a glance on a constant basis.

Can I just say what a relief to find someone who actually knows what theyre talking about on the internet. You definitely know how to bring an issue to light and make it important. More people need to read this and understand this side of the story. I cant believe youre not more popular because you definitely have the gift.

Can I just say what a relief to find someone who actually knows what theyre talking about on the internet. You definitely know how to bring an issue to light and make it important. More people need to read this and understand this side of the story. I cant believe youre not more popular because you definitely have the gift.

What Is Neotonics? Neotonics is a skin and gut supplement made of 500 million units of probiotics and 9 potent natural ingredients to support optimal gut function and provide healthy skin.

What Is LeanBiome?LeanBiome is a natural weight loss supplement that reverses bacterial imbalance in your gut microbiome with the help of nine science-backed lean bacteria species with Greenselect Phytosome, a caffeine-free green tea extract crafted with patented

Добавить комментарий

*

19 + 20 =