Елена Самтынова
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Банк России планирует ввести в действие стандартные минимальные требования к условиям и порядку осуществления отдельных видов добровольного страхования в части предоставления информации об условиях добровольного страхования. То есть страховщики (их представители) до заключения договора страхования будут обязаны предоставить потребителю основные параметры страхового продукта, кроме договоров о страховании жизни с условием периодических страховых выплат (ренты, аннуитетов) и (или) с участием страхователя в инвестиционном доходе страховщика. С соответствующим проектом1 указания можно ознакомиться на сайте регулятора. Ввести его в действие предлагается с 1 октября 2021 года – в отношении личного страхования и с 1 апреля 2022 года – по другим видам добровольного страхования.
В стандарт предоставления информации должны войти следующие сведения, подлежащие раскрытию:
наименование страховщика, его адрес (место нахождения), номер телефона и адрес электронной почты; электронный адрес страницы официального сайта страховщика, где размещены правила страхования, на основании которых составлен информационный документ, а также QR-код, содержащий ссылку для прямого доступа к указанной странице; не менее пяти страховых случаев, а если в соответствии с условиями добровольного страхования их число менее пяти – все страховые случаи, ссылка на пункты правил страхования, содержащие перечень страховых случаев; не менее пяти оснований отказа в признании события страховым случаем, оснований отказа в страховой выплате (выплате страховой суммы), а в случае, если их менее пяти – перечислить все основания, ссылка на пункты правил страхования, содержащие перечень оснований отказа в признании события страховым случаем; территория страхования; обязанности страхователя, выгодоприобретателя, застрахованного лица при увеличении страхового риска в период действия договора добровольного страхования, а также при наступлении страхового случая; порядок уплаты страховой премии, в случае если условиями добровольного страхования предусмотрено внесение страховой премии в рассрочку; порядок получения страховой выплаты; период страхования; случаи досрочного прекращения договора добровольного страхования, когда страховщиком возвращается страховая премия или ее часть, а также разъяснение, что в иных случаях досрочного отказа страхователя от договора добровольного страхования страховая премия или ее часть не возвращается; досудебный порядок урегулирования споров.
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При использовании в данном документе отсылок к положениям законодательства РФ их содержание должно быть раскрыто, так же как и значение специальных терминов. Обращается внимание, что вся информация должна быть изложена шрифтом кегля не менее 11 пунктов, в виде таблицы, объемом не более двух страниц А4. Ознакомление получателя страховых услуг с данным документом он должен подтвердить подписью (электронной подписью).
Отмечается, что в случае нарушения страховщиком обязанности по раскрытию указанной информации страхователь сможет отказаться от договора страхования и получить назад уплаченную страховую премию. Соответствующие изменения подготовлены2 в указание Банка России от 20 ноября 2015 года № 3854-У «О минимальных (стандартных) требованиях к условиям и порядку осуществления отдельных видов добровольного страхования».
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1 С текстом проекта указания Банка России «О минимальных (стандартных) требованиях к условиям и порядку осуществления отдельных видов добровольного страхования в части предоставления информации об условиях добровольного страхования» можно ознакомиться на официальном сайте Банка России (https://www.cbr.ru/StaticHtml/File/41186/210201-53-1.pdf). 2 С текстом проекта указания Банка России «О внесении изменения в Указание Банка России от 20 ноября 2015 года № 3854-У «О минимальных (стандартных) требованиях к условиям и порядку осуществления отдельных видов добровольного страхования» можно ознакомиться на официальном сайте Банка России (https://www.cbr.ru/StaticHtml/File/41186/210201-53-2.pdf).
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